Grassi Wins ClearlyRated’s Best of Accounting™ Award for Client Service for Sixth Consecutive Year in 2026
New York, NY – Grassi, a leading provider of advisory, tax, and accounting services, has won the Best of Accounting™ Award for the sixth consecutive year, recognizing its exemplary client service. This accolade, based solely on client responses collected by third-party surveyor ClearlyRated, places Grassi among an elite group of industry leaders honored for service quality.
Grassi received an 84% Net Promoter Score® (NPS), more than double the industry average of 38%. Grassi earned top satisfaction scores (9 or 10 out of 10) from 87.3% of its clients, significantly outperforming the industry average of 48%. The survey also revealed satisfaction ratings above 95% in key areas, including quality of work and responsiveness. Clients across diverse industries and service areas reported high levels of satisfaction, with multiple areas achieving perfect scores.
“Engaging regularly with our clients to understand their needs and goals is critical to our collective success,” said Louis C. Grassi, Founder and CEO of Grassi. “As an independent, employee-owned firm, we are accountable to our clients and committed to putting their needs first. We view this feedback not just as validation of our collaborative, client-first approach, but as a vital tool that helps us better support our clients’ evolving goals.”
Grassi’s commitment to client satisfaction is reinforced through a focus on deep industry specialization, the addition of new partners and professionals, and the unique advantages of its employee-ownership model. Since becoming an ESOP in 2023, this structure has empowered employees to act as owners, driving tailored solutions to clients’ most pressing challenges. As Grassi continues to expand its capabilities and expertise, the firm remains steadfast in maintaining its high standard of client satisfaction.
About ClearlyRated
ClearlyRated is the leading CX platform designed specifically for professional services firms. ClearlyRated leverages the Net Promoter® Score survey methodology to help firms gain deep insights, identify strengths and weaknesses, and fuel data-driven action with third-party validation.
About Best of Accounting™
ClearlyRated’s Best of Accounting™ Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com — an online business directory that helps buyers of professional services find service leaders and vet prospective firms.
